Support
Help from the people who built it.
For clients, people using an app we publish and anyone with a question about an invoice, their data or this site.
Where to start
Pick what you need help with.
A system we built for you
Tell us what happened, when, and send a run id or a screenshot if you have one. Systems we run alert us when a run fails, so we may already be on it.
An app we publish
Tell us the app’s name, your device, its iOS version and what you were doing when the problem happened. To have your data deleted, write from the email address you used in the app.
An invoice or a refund
Include the invoice number. Cancellations and refunds follow a published policy.
Your data
Ask what we hold about you, or have it corrected or deleted.
Something new
Not a client yet? The quickest route is a free 30-minute call or a short brief.
Contact
Every way to reach us.
- hello@plugwheel.com
- Brief
- Send a brief
- Chat
- The chat button at the bottom of every page.
- Call
- Book a call
- Registered address
- 1621 Central Ave, Cheyenne, Wyoming 82001, USA
Security
Found a vulnerability?
Email us with “Security” in the subject, what you found and how to reproduce it. We confirm we have your report and tell you when it’s fixed.
Please don’t access other people’s data, change anything or disrupt the service while you test.